LINX Camps Frequently Asked Questions

COVID-19 Policies, Procedures, and Safety Measures

What COVID-19 safety measures will LINX Camps follow in summer 2022?

LINX Camps follows guidance from the state and Wellesley Board of Health, which will not be received until February 2022. We ran camp safely and successfully in the summers of 2020 and 2021. You can be sure we will figure out to offer the best camp experience possible in 2022.

General Camp Info

Is LINX Camps a traditional camp?

LINX Camps proudly offers a traditional day camp experience for the entire family! We have many rituals and traditions that unite the entire community as one. We are often referred to as a day camp with an overnight camp feel. If you are looking for a traditional camp try our General or Junior Camps. Within these camps, your camper will get a taste of everything LINX Camps has to offer.

Is LINX Camps a good fit for all of my children regardless of age or interests?

LINX Camps offer a wide array of program options to meet the growing needs and interests of every member of your family. Each child can explore his/her personal interests under the direction of expert counselors, while enjoying a communal camp experience. Campers unite for opening and closing ceremonies, dine together and enjoy fun Friday Special Events that bring the entire family together. A family of four can easily have each child in a different program, while the campers come home with the same hysterical stories about what happened throughout the days and weeks.

Who are the LINX Camps Counselors, and who hires and trains them?

LINX Camps is comprised of the best of the best within youth services industries. Unique to LINX Camps, over 30 year-round team members work in the summer as directors, coordinators, and counselors. This gives LINX Camps a true advantage, as they are able to train their core team for 12 months instead of just a few weekends. The rest of the staff is comprised mostly of teachers and college students who are training to become teachers. Each person must meet with Executive Director, Meesh Farrell, or founder and CEO, Joe Kahn. LINX Camps prides ourselves on only hiring those we would trust to work with our own children. We receive over 500 applications per year and only select the top 8-9% to join the LINX Camps team.

Can you explain how your general camp works?

Our general camp is called Freedom Camp because it gives campers the freedom to choose some of their daily activities. In a 6 period day, the program directors have carefully selected 4 out of the 6 activity periods that make up the Freedom campers' mornings and early afternoons. Those four periods include lunch, and a variety of other activities throughout that week that include archery, rock climbing, crafts, sports and more!

Campers meet with their counselors and select their two freedom choice periods each day. Selections can be made as individuals or with clusters of friends. The offerings change from day-to-day to meet the needs of the groups.

What are your camp hours?

Our full day camps run from 9:00am - 4:00pm. Our half day camps run from 9:00am - 1:00pm. We also offer additional services to support the needs of families: Early Drop-Off, drop-off between 8:00-8:30am, and Extended Day / Extended Day with Swim Lesson, pick-up between 5:00-6:00pm. During these times the office is always staffed.

Is there continuity between programs and weeks?

LINX Camps was designed to maintain continuity even when a family does 4 different camps spanning eight weeks of the summer! Our staff is trained to maintain consistent standards of behavioral excellence regardless of the program. The routine of structure within the days and week is similar so campers feel at home and are comforted by knowing what to expect!

Will my camper's counselors change from week to week if they sign up for the same program for several weeks?

We review the number of weeks and types of programs each camper is registered for and match the campers up with other campers who have similar schedules. We then match them up with counselors to provide them with as much continuity as possible.

Will I ever hear about my child's day from his/her counselors?

Every week counselors send parents up to date information on their child's progress and activities at camp via MyLINX Scrapbook. This custom tool enables parents to view pictures and updates of THEIR child at camp. All information about your child is password-protected and only available to families whose children appear in each of the updates. It's a great conversation starter between parents and children. Ask your child to share more specifics about their camp experience with you.

What do I do if my child is going to be absent?

If your child will be absent, please give as much advance notice as possible! To report an absence from camp, please go to your personalized schedule. Then click the date your camper will be absent and follow the directions you see.

What do I do if my child is going to be late to camp, or needs to be picked up early?

Please try your best to notify us as far in advance as possible of any late drop-offs or early pick-ups! We ask for 24 hours notice of any early pick-ups required for your camper. We do our best not to disrupt our campers' scheduled day, and having ample notice will allow our staff to make sure your camper is where they need to be with little interruption. In a late notice situation, please let us know about your early pick-up requests no later than first thing in the morning.

To request a late drop-off or early pick-up, go to your personalized schedule. Then click the date you want to make a late drop-off or early pick-up and follow the directions you see.

How does drop-off and pick-up work?

All pick-ups and drop-offs are at our Dana Hall Campus. Your family will be given access to print an AD Card (arrival and dismissal) to keep on your dash and to give to those authorized to pick up. We organize drop off by camp division (signs and staff direct you where to go).

The system in place is safe, fast and very efficient. Parents are in and out quicker than you can imagine!

You can also load a picture of your AD Card onto your phone so that you always have it with you.

How do you assure my child only goes home with an authorized adult?

Arrival and Dismissal Cards (AD Cards) serve as your authorized ID at camp. Only give AD Cards to those you approve to pick up your camper. If you do not have your AD card, please have your license so we can make sure you are an authorized pick up list. Our staff members are equipped with technology connected into our custom database so they can also easily access your account to see who is authorized to pick-up your camper!

How do you handle bullying behavior?

We proudly maintain a ZERO TOLERANCE POLICY for any acts of meanness, cruelty, or bullying of any kind. LINX Camps works to build positive group dynamics that ensure all campers are in an emotionally safe place and that they are surrounded by caring and inclusive staff and campers. If bullying behavior is identified, the staff members act swiftly and remove the aggressor and work with parents to address the issue immediately. In the event a parent learns of a problem within a group, we strongly advise that you call the camp office immediately so it can be addressed. Our staff members work to build trusting relationships with each camper so the campers know they can count on the staff to be there for them as needed. We train our staff to know, "We will remove 10 campers from a group by our choosing, before we will lose a single camper by his/her choosing when it comes to negative behavior affecting the group or individual." All staff members know we are serious about positive character development!

What do the counselors do to make sure my child makes friends and has a good experience?

Each counselor is trained extensively to help campers feel right at home and make friends. From ice-breakers and 'getting to know you' games every Monday to buddying campers up throughout the week, the campers can't help but get to know and appreciate each other for their differences and similarities. We can often make play date suggestions as we work to facilitate the bonds of friendship each and every day!

How do I reach the camp office or my child's counselor?

You can reach the camp office by calling 781-235-3210, using the chat box on our website, or emailing information@linxcamps.com. If you have a question for your child's counselor or need to give information to your child's counselor, please reach out to the Customer Care Specialists that staff our office.

What is your sunscreen policy?

All campers should come to camp fully sunscreened. Counselors will not be able to apply sunscreen on campers or assist campers with their sunscreen application. Counselors will remind and encourage campers to reapply sunscreen at approximately 10am, 12noon, and 2pm daily.

Full-day campers should bring labeled sunscreen to camp with them for reapplication through the day:

  • Campers under the age of 10 are encouraged to bring bottled sunscreen.
  • Campers 11 and older may use spray sunscreen.
Do you require campers to be potty trained?

All campers must be fully potty trained prior to the start of their camp experience at LINX Camps. Campers must be able to use the bathroom on their own without wiping assistance as counselors are not permitted to touch campers in private areas.

We understand that all children develop their potty training at their own pace. If a camper is not ready for camp this year, we will apply 100% of their tuition paid towards camp for the following year in the hopes that they will be ready next year.

What if my child decides they do not like the camp they selected?

We want to make sure every camper feels comfortable and confident at LINX Camps. We are happy to work with you accommodate switches based on availability.

Please never hesitate to contact us with any issues or concerns. We have found that most issues can easily be fixed and resolved in the moment! Call the office at 781-235-3210.

How will I know if I get off a wait list?

If a spot becomes available in a full week of camp due to change or cancellation, our waitlist team will reach out to the first three families on the waitlist to confirm if you would still like to register for the spot. If all three families reply, the camper highest on the waitlist will be registered. Reach out will most commonly be text. lf we don't hear from you, we will remove your camper from the waitlist. 

What are your rates/prices for camp? How much does each week cost? What is the pricing for extras like lunch?

We offer multi-week and ACH (pay by bank) discounts.  You can see all of our rate information on our pricing page which includes a camp calculator to determine your cost.

Do I get a refund if I cancel?

Groups

Which age group is my child?

At LINX Camps we organize our summer groups by age or grade the child is going into in the fall. At the end of the school year, or June 21st, we consider they have moved to the next grade. We recommend if you are setting up a new account prior to June 21st you put the grade your child(ren) is in currently and our system will update it following June 21st.

My kids are 3 years apart in age. Will they see each other at camp?

Family campers may see each other throughout the camp day. If they are in the same division, their lunch periods may overlap and they will attend closing ceremonies together, but for the most part, they follow their own schedule and group leaders. The stories, camp traditions and rituals will be shared by all campers.

My older child does not want to go to the same camp as his/her younger sibling!

The programs and physical layout allow each child to explore his/her own interests and passions, to make his/her own set of friends and have a unique camp experience while still sharing in the same camp rituals and traditions. You will love gathering around the dinner table and hearing them have common stories about camp, while they also have found their own niche and circle of friends. It truly is a perfect camp experience they can enjoy as individuals and as a family!

Food

Can I add the lunch plan mid-week if my child decides they want it?

In order for your camper to enjoy LINX Lunch Box, you must sign-up in advance and for an entire week.

Allergies

Are you nut-free and what do you do if a child brings in nuts?

LINX Camps is peanut and tree nut-free, to create a safe environment for all campers and staff. No one is allowed to share food and absolutely no nuts are allowed in camp (that includes foods that may have been processed in a factory that contains nuts). Our staff is very vigilant and we confiscate all nut products should they arrive to camp and notify parents immediately. Learn more

What does my camper do with their EpiPen?

Campers with an EpiPen must first have their EpiPen arrive through the camp nurse. An EpiPen must be in the original container and have the prescription label on the packaging.

My child requires an EpiPen for allergies. Will it travel with my child?

Campers with an EpiPen must first have their EpiPen arrive through the camp nurse. An EpiPen must be in the original container and have the prescription label on the packaging. Then, the EpiPen is given to the camper's counselor where it is kept close at hand as the camper moves through all activity periods.

What happens if my camper forgets their EpiPen?

Campers who require EpiPens must have their EpiPens with them at all times. Campers must bring it with them to camp in order to be able to participate. If the camper’s EpiPen is left at home, the camper must sit in the office until one is brought into camp ensure their safety is maintained.

Do you have a registered nurse on campus?

Each campus has a registered nurse who is trained to deal with a wide array of medical needs. They can handle anything from small scrapes and bumps, all the way to administering and monitoring diabetes.

Absences

Should we notify LINX about an absence?

Yes, it is always a good idea to let us know when your child(ren) will be absent from camp. Please give as much notice as possible. 

To report an absence from camp, please go to your personalized schedule. Then click the date your camper will be absent and follow the directions you see.

 

What is your attendance policy regarding campers who show signs of illness?
  • Campers with a fever of 100.0 degrees or higher, or symptoms of being ill such as, but not limited to, cough, sore throat, nausea, dizziness, aches, or chills, must stay home.

  • Campers who exhibit a fever or signs of illness while at camp and as a result, either go home early or stay home entirely, may not attend LINX Camps the next day.

  • Campers may only return to LINX Camps after they have been fever-free for at least 24 hours without the aid of acetaminophen (Tylenol) or ibuprofen (Advil or Motrin) and/or have completed any required quarantine period.

LINX Camps does not issue credits or refunds for sick days.

Donations & Scholarships

Do you offer scholarships?

The LINX Foundation was created to support the community and offer financial assistance to families in need. With the firm belief that all children deserve a summer camp experience, the LINX Foundation strives to accommodate as many requests for financial assistance as possible. Camp scholarship application form for summer 2022 will be open until March 1, 2022. We will begin reviewing scholarship applications for summer 2022 in January 2022. Learn more

Will you make a donation to my organization's event or fundraiser?

LINX is proud to support many local organizations. Please give at least three months lead time for donation requests, as we are not always able to accommodate last minute requests. Learn more