LINX Camps Frequently Asked Questions

Specific to COVID-19

What does it mean to be exposed to COVID-19?

The Wellesley Board of Health has advised us that, based on state guidelines, exposure is defined as spending more than 10 minutes within less than 6 feet of a potentially infected person. We have worked diligently to plan our camp days and programs so that no one, other than potentially a camp nurse, should ever be within 6 feet of another for anything close to 10 minutes.

How should I answer the daily attestation if my camper was in a group with another camper who may have COVID-19?

We have worked diligently to plan our camp days and programs so that no one, other than potentially a camp nurse, should ever be within 6 feet of another for anything close to 10 minutes. Therefore, we do not consider the presence of an individual with possible COVID-19 symptoms to have placed the remainder of the group at risk. We respect that families may make a different choice about continuing to send their camper to camp.

If camp is open but I choose not to send my child to camp because of a known or suspected case of COVID-19 at camp, will I receive a refund or credit for the days missed?

We normally do not issue refunds or credits for absences during camp.  We recognize that circumstances this summer are different for families and hope that you understand that we are balancing treating families fairly with our business needs.  Therefore, for this year, we will actively attempt to fill your child’s spot at camp using our waitlist.  If we are able to fill your spot, you may choose to have a credit added to your family’s account or ask for a refund.  Please note, this is not an option for an absence that is less than a full week of camp.

Will I receive a refund or credit if my child or someone in my household has COVID-19 or COVID-19 related symptoms and I am not able to send my child to camp?

We normally do not issue refunds or credits for absences during camp.  We recognize that circumstances this summer are different for families and hope that you understand that we are balancing treating families fairly with our business needs.  Therefore, for this year, we will actively attempt to fill your child’s spot at camp using our waitlist.  If we are able to fill your spot, you may choose to have a credit added to your family’s account or ask for a refund.  Please note, this is not an option for an absence that is less than a full week of camp.

Will I receive a refund if camp must be closed because of an outbreak of COVID-19 at camp?

The state and Wellesley Board of Health do not anticipate the need for a camp to be closed because of COVID-19 exposure. If LINX Camps are closed, we would treat families as fairly and considerately as we have throughout this global pandemic.

Can I receive a refund or credit if I choose not to send my child to camp on a rainy day because I do not want them to be inside?

We absolutely understand your family’s preference to have your child outside at camp and to keep them home on a day when the weather may require all or part of the camp day to take place inside. Because camp is open for the day, a refund or credit for the missed day is not available.

Summer 2020 Changes Due To COVID-19

Will LINX Camps be running as normal?

LINX Camps will look a little different this year, but rest assured our team has been working incredibly hard to make LINX Camps the fun, exciting, and innovative camp that you are used to! We will make sure that everyone has The Best Day Ever!

What is your mask requirement?

All campers will be required to come to camp with a mask.

  • Campers will be required to wear their mask as they exit their car.
  • Campers will wear their masks when indoors and when within 6 feet of anyone else.
  • When campers are safely distanced outside they may remove their masks from their face if they have someplace else on their person to keep it.
Will campers be inside or outside?

LINX Camps will be held outdoors at every possible opportunity. We will have more tents than in previous summers and will only be indoors for bathrooms and in the severest of summer weather. Our campus will be divided into sections, with each camp given a dedicated section. Campers and counselors will remain in their section each day, including drop-off, pick-up, opening and closing ceremonies, and lunch. Lunch will be outside, picnic style.

What weeks will LINX Camps be open?

Governor Baker has declared that summer day camps can open in Phase 2 of Reopening Massachusetts, which may begin as early as June 8th. Following direction from the Town of Wellesley Board of Health, LINX Camps plans to open the week of July 6th.

Are you hiring international counselors?

We are only hiring people who live locally as counselors this summer. They will receive extra training both about our new safety procedures and how to encourage, support, and comfort campers while respecting required physical distancing.

How will you run your swim program?

We are unable to run our ability-based swim program or a safe free swim program this summer while ensuring physical distance. Campers will cool off and have fun during a period of outdoor water games with their group.

How will you run LINX Lunch Box?

LINX Lunch Box will be different this year because it will be a Dana Hall boxed lunch, with entreé choices offered in several sizes, to eat outside and picnic-style. Sides such as salad and fresh fruit will be included. The LINX Lunch Box menu will be shared in advance of July 6th.

How will you run the LINX Camps Bus?

Busing will not be available this year. All campers will arrive at Dana Hall from the safety of their family car and will be directly dropped off at their designated area of campus.

From which campuses will you be operating?

LINX Camps will operate out of one location, our Dana Hall campus, separated into seven sections for the weeks of July 6th - August 10th. Each section will remain separate for the entire day to maintain physical distancing and to avoid cross-contamination between all camps.

I want to pick my child up early from camp some days, can I still do that?

Absolutely! If a camper needs to get picked up early we ask that you use your family account to schedule an early pick-up. You will pick-up directly from your camper's designated camp zone. As soon as you arrive on campus you will then need to call the office to notify them that you are here and a team leader (in a mask, following physical distancing and safety protocols) will bring your camper safely to the car.

Will I pick all of my children up from one place as I have in previous years?

For the safety of all of our campers and staff, and to avoid cross-contamination throughout the campus, all campers must be picked up from their designated camp zones. We understand that you will only be able to pick-up one camper at a time and our amazing camp counselors will keep your other campers entertained as they wait!

Will I drop-off of my children at place as I have in previous years?

For the safety of all of our campers and staff, and to avoid cross-contamination throughout the campus, all campers must be dropped-off at their designated camp zones.

What will the ratios of campers-to-counselors be?

We are keeping our current ratio of 5 campers to 1 counselor.

Our group size depends on the guidelines set forth by the Massachusetts Department of Health and the town of Wellesley Board of Health, for which we are still waiting.

What is your sunscreen policy?

All campers should come to camp fully sunscreen.

Full-day campers should bring labeled sunscreen to camp with them for reapplication through the day:

  • Campers under the age of 10 are encouraged to bring bottled sunscreen.
  • Campers 11 and older may use spray sunscreen.

Counselors will remind and encourage campers to reapply sunscreen at approximately 10am, 12noon, and 2pm daily. Counselors will not be able to apply sunscreen on campers or assist campers with their sunscreen application.

General Camp Info

Is LINX Camps a traditional camp?

LINX Camps proudly offers a traditional day camp experience for the entire family! We have many rituals and traditions that unite the entire community as one. We are often referred to as a day camp with an overnight camp feel. If you are looking for a traditional camp try our General or Junior camps. Within these camps, your camper will get a taste of everything LINX Camps has to offer.

Who are the LINX Camps Counselors, and who hires and trains them?

LINX Camps is comprised of the best of the best within youth services industries. Unique to LINX Camps, over 30 year-round team members work in the summer as directors, coordinators, and counselors. This gives LINX Camps a true advantage, as they are able to train their core team for 12 months instead of just a few weekends. The rest of the staff is comprised mostly of teachers and college students who are training to become teachers. Each person must meet with Executive Director, Meesh Farrell, or founder and CEO, Joe Kahn. LINX Camps prides ourselves on only hiring those we would trust to work with our own children. We receive over 500 applications per year and only select the top 8-9% to join the LINX Camps team.

Is there continuity between programs and weeks?

LINX Camps was designed to maintain continuity even when a family does 4 different LINX Camps spanning 8 weeks of the summer! Our staff is trained to maintain consistent standards of behavioral excellence regardless of the program. The routine of structure within the days and week is similar so campers feel at home and are comforted by knowing what to expect!

Will my camper's counselors change from week to week if they sign up for the same program for several weeks?

We review the number of weeks and types of programs each camper is registered for and match the campers up with other campers who have similar schedules. We then match them up with counselors to provide them with as much continuity as possible.

Will I ever hear about my child's day from his/her counselors?

Every week counselors send parents up to date information on their child's progress and activities at camp via MyLINX Scrapbook. This custom tool enables parents to view pictures and updates of THEIR child at camp. All information about your child is password-protected and only available to families whose children appear in each of the updates. It's a great conversation starter between parents and children. Ask your child to share more specifics about their camp experience with you.

What do I do if my child is going to be absent?

If your child will be absent, please give as much advance notice as possible! To report an absence from camp, please go to your personalized schedule. Then click the date your camper will be absent and follow the directions you see.

What do I do if my child is going to be late to camp, or needs to be picked up early?

Please try your best to notify us as far in advance as possible of any late drop-offs or early pick-ups! We ask for 24 hours notice of any early pick-ups required for your camper. We do our best not to disrupt our campers' scheduled day, and having ample notice will allow our staff to make sure your camper is where they need to be with little interruption. In a late notice situation, please let us know about your early pick-up requests no later than first thing in the morning.

To request a late drop-off or early pick-up, go to your personalized schedule. Then click the date you want to make a late drop-off or early pick-up and follow the directions you see.

How do you assure my child only goes home with an authorized adult?

Arrival and Dismissal Cards (AD Cards) serve as your authorized ID at camp. Only give AD Cards to those you approve to pick up your camper. Our staff members are equipped with technology connected into our custom database so they can also easily access your account to see who is authorized to pick-up your camper!

How do you handle bullying behavior?

We proudly maintain a ZERO TOLERANCE POLICY for any acts of meanness, cruelty, or bullying of any kind. LINX Camps works to build positive group dynamics that ensure all campers are in an emotionally safe place and that they are surrounded by caring and inclusive staff and campers. If bullying behavior is identified, the staff members act swiftly and remove the aggressor and work with parents to address the issue immediately. In the event a parent learns of a problem within a group, we strongly advise that you call the camp office immediately so it can be addressed. Our staff members work to build trusting relationships with each camper so the campers know they can count on the staff to be there for them as needed. We train our staff to know, "We will remove 10 campers from a group by our choosing, before we will lose a single camper by his/her choosing when it comes to negative behavior affecting the group or individual." All staff members know we are serious about positive character development!

What do the counselors do to make sure my child makes friends and has a good experience?

Each counselor is trained extensively to help campers feel right at home and make friends. From ice-breakers and 'getting to know you' games every Monday to buddying campers up throughout the week, the campers can't help but get to know and appreciate each other for their differences and similarities. We can often make play date suggestions as we work to facilitate the bonds of friendship each and every day!

How do I reach the camp office or my child's counselor?
781-235-3210 or information@linxcamps.com
Do you require campers to be potty trained?

All campers must be fully potty trained prior to the start of their camp experience at LINX Camps. Campers must be able to use the bathroom on their own without wiping assistance as counselors are not permitted to touch campers in private areas.

We understand that all children develop their potty training at their own pace. If a camper is not ready for camp this year, we will apply 100% of their tuition paid towards camp for the following year in the hopes that they will be ready next year.

What if my child decides they do not like the camp they selected?

We want to make sure every camper feels comfortable and confident at LINX Camps. We are happy to work with you accommodate switches based on availability.

Please never hesitate to contact us with any issues or concerns. We have found that most issues can easily be fixed and resolved in the moment! Call the office at 781-235-3210.

Do I get a refund if I cancel?

Groups

Which age group is my child?

At LINX Camps we organize our summer groups by age or grade the child is going into in the fall. At the end of the school year, or June 21st, we consider they have moved to the next grade. We recommend if you are setting up a new account prior to June 21st you put the grade your child(ren) is in currently and our system will update it following June 21st.

My older child does not want to go to the same camp as his/her younger sibling!

The programs and physical layout allow each child to explore his/her own interests and passions, to make his/her own set of friends and have a unique camp experience while still sharing in the same camp rituals and traditions. You will love gathering around the dinner table and hearing them have common stories about camp, while they also have found their own niche and circle of friends. It truly is a perfect camp experience they can enjoy as individuals and as a family!

Food

Can I add the lunch plan mid-week if my child decides they want it?

In order for your camper to enjoy LINX Lunch Box, you must sign-up in advance and for an entire week.

Allergies

Are you nut-free and what do you do if a child brings in nuts?
LINX Camps is a nut-free facility. Campers are not required to be on the meal plan and may bring in their own lunch. No one is allowed to share food and absolutely no nuts are allowed in camp (that includes foods that may have been processed in a factory that contains nuts). Our staff is very vigilant and we confiscate all nut products should they arrive to camp and notify parents immediately.
What does my camper do with their EpiPen?

Campers with EpiPens must first have their EpiPens arrive through the camp nurse. Epis must be in the original container and have the prescription label on the packaging. Then, the Epi is given to the camper's counselor and it travels with the counselor at all times.

My child requires an EpiPen for allergies. Will it travel with my child?

Campers with EpiPens must first have their EpiPens arrive through the camp nurse. Epis must be in the original container and have the prescription label on the packaging. Then, the Epi is given to the camper's counselor and it travels with the counselor at all times.

What happens if my camper forgets their EpiPen?

Campers who require EpiPens must have their EpiPens with them at all times. Campers must bring it with them to camp in order to be able to participate. If the camper’s EpiPen is left at home, the camper must sit in the office until one is brought into camp ensure their safety is maintained.

Do you have a registered nurse on campus?

Yes! We have a registered nurse who is trained to deal with a wide array of medical needs. They can handle anything from small scrapes and bumps, all the way to administering and monitoring diabetes.

Absences

Should we notify LINX about an absence?

Yes, it is always a good idea to let us know when your child(ren) will be absent from camp. Please give as much notice as possible. 

To report an absence from camp, please go to your personalized schedule. Then click the date your camper will be absent and follow the directions you see.

 

What is your attendance policy regarding children exhibiting possible flu symptoms?
  • Children with a fever of 100.4 degrees or higher, or flu-like symptoms (cough, sore throat, nausea, dizziness, aches, or chills), must stay home.
  • Children who exhibit fever or flu-like symptoms while at camp and as a result, either go home early or stay home entirely, may not attend LINX Camps the next day.
  • Children may only return to LINX Camps after they have been fever-free for at least 24 hours without the aid of acetaminophen (Tylenol) or ibuprofen (Advil or Motrin) and do not have any other flu-like symptoms.

For the most up-to-date information about the flu please consult the Mass. Department of Health’s “Flu Facts."

LINX Camps does not issue credits or refunds for sick days.

Donations & Scholarships

The LINX Foundation

The deadline for submitting scholarship applications for summer 2020 has passed. We hope that your family will still be able to join us for camp!

We will begin reviewing scholarship applications for summer 2021 in January 2021.

Request a Donation

LINX Camps is proud to support many local organizations and events. We would be happy to consider working with or donating to your organization or event. Make a request

Please give at least 3 months lead up time for donation requests as we are not always able to accommodate last minute requests.